Consumable products
Because Lulamani wellness products are consumable, opened packs cannot be returned unless the product is defective, damaged, or supplied incorrectly.
Lulamani
Returns and Refunds
Returns, refund, and order issue guidance for Lulamani wellness orders.
Last updated: 31 May 2026Damaged or incorrect orders
Contact us as soon as possible with your order number, contact details, and clear photos of the issue. We will assess the order and advise on replacement, refund, or next steps.
Refund timing
Approved refunds are processed using the payment or manual arrangement method available for that order. Bank and provider processing times may vary.
Contact
Questions about this page can be sent to support@lulamani.com.