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Lulamani

Returns and Refunds

Returns, refund, and order issue guidance for Lulamani herbal tea orders.

Last updated: 31 May 2026

Consumable teas

Because Lulamani herbal teas are consumable products, opened packs cannot be returned unless the tea is defective, damaged, or supplied incorrectly.

Damaged or incorrect orders

Contact us as soon as possible with your order number, contact details, and clear photos of the issue. We will assess the order and advise on replacement, refund, or next steps.

Refund timing

Approved refunds are processed using the payment or manual arrangement method available for that order. Bank and provider processing times may vary.